Right of Withdrawal

Information for consumers pursuant to §§ 312g, 355 of the German Civil Code (BGB). Last updated: 21 July 2026.

Withdrawal instruction

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us ([FULL NAME], [STREET AND NUMBER], [POSTAL CODE, CITY], Germany, email: support@rs-flipper.com) by means of a clear declaration (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal. For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

If you requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal, compared with the total scope of the services provided for in the contract.

Expiry of the right of withdrawal for digital services

For contracts for the supply of digital content or digital services, the right of withdrawal expires in accordance with § 356 (5) BGB if we have begun performance after you have expressly consented to us beginning performance before the end of the withdrawal period and you have confirmed your knowledge that you lose your right of withdrawal upon the beginning of performance. Where required, we will obtain this consent and confirmation during the order process.

Model withdrawal form